Is Disney Coming to Grand Lake, Colorado?

Yes! Well sort of…

No, you won’t start seeing the streets of Grand Lake flooded with Disney characters or rides, but you will be able to retreat to Grand Lake to learn THE DISNEY WAY from world renowned expert Bill Capodagli!

This coming May and October, Bill will be hosting a variety of workshops geared toward business teams and public sector leaders. These workshops will review The Disney Principles, help businesses and organizations develop roadmaps to becoming customer-centric organizations and provide valuable insights to developing a culture that will take on even the most trying business challenges.

Grand Lake is no stranger to The Disney Way. In 2015, Grand County Economic Development Department, the Town of Grand Lake, and the Grand Lake Chamber, teamed up with Bill Capodagli to offer a handful of customer service workshops geared toward helping Grand County and Colorado businesses create a customer-centric culture and overcome the seasonality that plagues the area.

Proof of the success can be found in the recently released third edition of The Disney Way by Bill Capodagli and Lynn Jackson. The new edition features a variety of organizations that have embraced The Disney Way, including our very own, Grand Lake, Colorado.

Author or The Disney Way and creator of The Disney Way Training Series, Bill Capodagli, with training participants at the Grand Lake Center in Grand Lake, CO

Grand Lake is an example of Disney-like teamwork. A place where “unifiers” work together and make conscious choices that evaluate their dreams and the dreams of others. Out of that unification, The Grand Lake Center was born. The Center’s signature programs are based on the principles of The Disney Way, and a wide-range of other educational opportunities will be offered in the spring and fall of each year, complete with lodging packages. The Grand Lake Center will benefit business owners and community leaders with valuable trainings, while offsetting the seasonality that many Grand Lake businesses are plagued with. The Grand Lake Center has become the symbol of a revitalization of an entire region, anchored in a historic community located at the western gateway to Rocky Mountain National Park and known as, “The Soul of the Rockies.”

ATTEND THE BOOK SIGNING

There will be a free book signing on Wednesday, May 18th from 5-7pm at the Grand Lake Center. Cash bar and refreshments.

ATTEND A RETREAT

To learn more or to register for an upcoming DISNEY WAY retreat or workshop, visit the Grand County Economic Development website.

THE FOUNDATION OF THE DISNEY WAY

Walt Disney knew how to go above and beyond the norm – the expected – when it came to the Guest experience. His creative genius extends well beyond mere end products. The Guest is experiencing the result of a carefully managed process of creativity that pushes Cast Members to deliver an unparalleled experience at every touch point. Disney corporate culture experts Bill Capodagli and Lynn Jackson explore how companies large and small can bring greater vision and innovation to their business processes, create a customer-centric culture and achieve success beyond their highest expectations.

If there is one thing that keeps people coming back to Disney, it is the consistency of the experience. The Walt Disney Company is the master at creating controlled environments that never disappoint. Because the Company goes to great lengths to communicate its beliefs and traditions to every Cast Member, the Disney product offers people a comforting familiarity that is hard to duplicate in today’s fast-paced world. And yet, the authors explain how a focused and unwavering dedication to implementing the Dream, Believe, Dare, Do principles can help readers produce their own unique customer-centric organizations.

• To Register for upcoming DISNEY WAY retreats and workshops visit the Grand County Economic Development website.

• Purchase THE DISNEY WAY, Bill Capodagli and Lynn Jackson Third Edition Pub Date: April, 2016 Hardcover, $30.00

• For upcoming schedules, book signing dates, and more information, contact Samantha Miller; Tel: 970-627-3402

ABOUT THE AUTHORS:

Bill Capodagli co-founded Capodagli Jackson Consulting in 1993, and has since become one of the most requested keynote speakers on the corporate cultures of both Disney and Pixar. He is also a well-known expert on customer-centric culture transformations in which he guides leaders to adopt Walt’s timeless success credo.

Lynn Jackson is a co-founder of Capodagli Jackson Consulting and has been helping leaders and teams to embrace the principles of Disney and Pixar for over 20 years. She holds an M.S. degree in organizational development and instructional systems technology, and develops programs based upon Walt Disney’s Dream, Believe, Dare, Do principles.

Capodagli and Jackson also co-authored The Disney Way Fieldbook: How to Implement Walt Disney’s Vision of “Dream, Believe, Dare, Do” in Your Company; and Innovate the Pixar Way: Business Lessons from the World’s Most Creative Corporate Playground.

PRAISE FOR THE DISNEY WAY, THIRD EDITION:

• “So useful you may whistle while you work” – Fortune

• “I’ve been obsessed with the enchantment of the Disney empire ever since I was a little girl. As an adult entrepreneur and CEO, studying Walt Disney’s magical culture is beyond inspiring and motivating. The Disney Way has become a business handbook for me and my entire team.” —Tyra Banks, Founder and CEO, TYRA Beauty

• “‘The employee is the company’ is the sentiment at the center of both Zappos’ and Disney’s experience. Moving your business toward that level of engagement is at the heart of The Disney Way.” – Tony Hsieh, Zappos CEO and author of Delivering Happiness. 

• “Walt Disney’s ‘Dream, Believe, Dare, Do’ principles will help any organization build a long-standing culture defined by dedicated and passionate people who take pride in delivering excellent quality and like Disney, never forget why the guest is standing out there in line.” – David Overton, Founder, Chairman and CEO of The Cheesecake Factory. 

• “Getting large numbers of people who are working in disparate functions, to volunteer their passion and their finest individual and collective efforts toward delivering on the critical few objectives that will have the biggest impact on their organization’s success is the single most impactful thing a leader can do. To be able to do so, consistently, throughout an entire organization requires a winning culture – the most durable of competitive advantages. The Disney Way is not only a compelling read, it provides leaders at every level with the principles, actionable best practices, and inspiration to go out and create a winning culture in their team, division, or company. You will be glad you took the time to read it yourself, and will want to get a copy for your leaders at every level!” – Bob Whitman, Chairman and CEO, FranklinCovey

• “Do buy this book. Dare to bring its principles to life. Believe there’s a better way. What you’ll discover in The Disney Way is that the world’s most successful leaders do not leave their fortunes to chance. The powerful message of The Disney Way is that you can and must push the boundaries, invent and reinvent, but that creativity is not the beginning and end of the story. You cannot build an enduring enterprising without impeccable attention to detail and devotion to executing your plan.” – Suzanne Bates, Founder and CEO, Bates Communications and Author, All the Leader You Can Be, The Science of Achieving Extraordinary Executive Presence

• “It was the Disney standard of imagination and engagement that inspired me so many years ago…Now, Bill and Lynn bring these ideals and practices into practical use, with something for any dreamer to use.” – From the new foreword by John Christensen, coauthor of the bestselling book FISH!